Tel: 0207 722-8888

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See what our clients have to say about us.

  • I just wanted to report excellent service. I am back in the UK and have seen my mother and she was very pleased with the transport. Thank you very much
  • Thank you once again for all your help and forebearance concerning the transport of my Mother from Bath Hospital to her care home in Norfolk. It is a pleasure with you and your team in this matter and I thank you for the most professional way that the whole thing was handled. I wish you and your company well in the future.
  • Thank you to your team who transferred mum safe and sound, she found it far less stressful than she had expected and is settling into her new home very well, thanks again.
  • Please pass on our thanks once again to Kevin and his colleague for what they did today. They did a wonderful job to carry out your arrangements and kept their sense of humour. Much appreciated.
    Ian Braybrook
  • The ambulance run was achieved with great speed and efficiency. Thanks to all concerned.
  • I just wanted to thank you and your firm for the excellent service today. My sister and I greatly appreciate the efficient and considerate manner in which the situation was handled. The nursing home in Congleton have noted your details as they too were impressed with the level of service.
    Samantha Gosling
  • Thanks for providing such a prompt and efficient service to us. Your wonderful staff who looked after my husband made him feel at ease and reassured, he has been highly distressed over the last days but your service was reliable and you delivered what you promised.. This has been refreshing since over the last twelve days we have not been able to really trust a word that anyone has said to us !!! Thanks Charles for your advice and tips, I am eternally grateful. Visibly my husband seems more relaxed, despite his incredible pain, fingers crossed the rest of his experience continues in the same manner. Keep up the good work, Thanks again
    Reena Kanda
  • Very many thanks to you and the transport team for your care and experience in bringing my Mother from Ripon Hospital in Yorkshire to Fosse House In Somerset. She arrived in good form and spirits, despite being a very nervous traveller, and is now settling in. From my first contact with you, it was clear that every confidence could be placed on you and Patient Transport U.K. You, Giles, were consistently calm and clear.You answered all my many questions and explained and executed the process efficiently. As the first point of contact for the public, you gave an excellent impression of the service to be expected by users of Patient Transport. And that wonderful service is exactly what we have experienced from the ambulance team who were responsible for the actual transportation of my mother. Their experience fostered her trust in them, and was inspiring to see when they arrived with her. It seems clear that you all work together, both in the office and on the road, as part of an impressive team. My thanks to you all.
    Mo Bennett
  • I know that Linda spoke with you yesterday but I wanted to thank you too for everything that you and the ambulance crew did in transferring my mum back to Leicester yesterday. Kevin was lovely and very reassuring and clearly looked after my mum very well during the journey. Thank you for the efforts that you took in ensuring that there would be no difficulty in her crossing the border yesterday. we really appreciate it. My mum is in very good spirits although remains very confused. At least now she is surrounded by people who speak English to her and can property assess her needs. Thank you again.
    Claire Winskell
  • Just to say that all went well with the transfer today, the crew were very *nice and made excellent time to East Yorkshire. Many thanks for all your help, patience and prompt attention to calls and emails.
    Ann Moran
  • May we thank you, and your team, once again, for a superb service - your guys were terrific with Gavin as before.
    Gareth Greenwood
  • My Dad arrived safely today at Gorselands nursing home in Burley thanks to you and your excellent members of staff Kevin and Tracey. They were both so professional, so calm friendly and very reassuring. It was a long journey and Dad is extremely fragile these days but he was definitely in very good hands. Words cannot describe how grateful we (the family) are to you all. From the very first instance with all the information you insisted on having in order to undertake the trip, I felt you were all very organised, thorough and obviously have your passengers' complete welfare right at the forefront. I spoke to Mum this evening and she would like me to pass on her thanks and say how grateful she is to Kevin and Tracey for looking after Dad so well.
    Margaret Chong